Mercure Windsor Castle Hotel

18 High Street, Windsor, United Kingdom, SL4 1LJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Windsor Castle Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

The informal 4-star Mercure Windsor Castle Hotel provides tasteful rooms with a beautiful view of the street. Built in 1784, the hotel is a combination of classical architecture and contemporary facilities.

This hotel is set in the center of Windsor, just 250 meters from Dorney Lake, Windsor Castle and Legoland Windsor. The hotel is approximately 10 minutes' walk from Frogmore House, Windsor Great Park and Alexandra Gardens.

This hotel is ideally based near parks and lakes.

The venue is 1 km away from the city center. The property is set 15 km from London Heathrow airport.

Rooms

Mercure Windsor Castle Hotel offers 109 guestrooms appointed with free Wi-Fi, individual climate control, cable TV, a living area and a writing desk with all the sights of Windsor within easy access. Some rooms feature views over Windsor Great Park and the River Thames. They come with an electric kettle and coffee/tea makers as well as bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

The award-winning bar serves a selection of tea, wines and coffee.

Services

The hotel provides currency exchange, a safe deposit box and an elevator along with a business center, a meeting room and secretarial services to fit the needs of all guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 20 per day.

Number of rooms:   109.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/Lounge
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Library

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Free in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay for free in an extra bed. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Mercure Windsor Castle Hotel Windsor location
Show big map »

Hotel Address:

18 High Street, Windsor, United Kingdom, SL4 1LJ

Get directions
City Center
  • Windsor
    300 m
Airports
Underground stations
  • Terminal 5
    8.3km
  • Terminals 1,2,3
    10.8km
  • Bus stop
    100 m
Restaurants
  • The Crooked House of Windsor (cuisine: British)
    10 m
  • Latino Taverna (cuisine: Continental)
    50 m
Parks
  • Alexandra Gardens
    500 m
  • Windsor Great Park
    690 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    109

Hotel Awards

UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Privilege Double Room
Bed type: Double Bed
Check Prices
— Less information+ More information
Room facilities
    Mercure Windsor Castle Hotel Classic Double RoomMercure Windsor Castle Hotel Classic Double RoomMercure Windsor Castle Hotel Classic Double Room
    Classic Double Room
    Bed type: Queen Size bed or King Size bed or Double Bed
    Size: 21m2
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    Single Room

    Room facilities
      Mercure Windsor Castle Hotel Superior Double RoomMercure Windsor Castle Hotel Superior Double RoomMercure Windsor Castle Hotel Superior Double Room
      Superior Double Room
      Bed type: King Size bed or 1 Super-King Size bed
      Size: 22m2
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Mercure Windsor Castle Hotel Deluxe SuiteMercure Windsor Castle Hotel Deluxe SuiteMercure Windsor Castle Hotel Deluxe Suite Suite
        Deluxe Suite
        Bed type: King Size bed
        Check Prices
        • Bathtub
        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Mercure Windsor Castle Hotel Windsor location
          Show big map »

          Hotel Address:

          18 High Street, Windsor, United Kingdom, SL4 1LJ

          Get directions
          City Center
          • Windsor
            300 m
          Airports
          Underground stations
          • Terminal 5
            8.3km
          • Terminals 1,2,3
            10.8km
          • Bus stop
            100 m
          Restaurants
          • The Crooked House of Windsor (cuisine: British)
            10 m
          • Latino Taverna (cuisine: Continental)
            50 m
          Parks
          • Alexandra Gardens
            500 m
          • Windsor Great Park
            690 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  12 pm
          • Number of rooms:
            109

          Hotel Awards

          UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge

          Mercure Windsor Castle Hotel Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Contemporary Fine Art Gallery - 100 m
          • Royal Windsor Wheel - 400 m
          • The Jeremy Sanders Gallery - 500 m
          • The Barker Gallery - 600 m
          • Art Connection Eton - 600 m
          • Royal Windsor horse show - 900 m

          Popular areas

          • City Center - 200 m

          Places of interest

          • Eton Ex Service Mens Club - 700 m
          • Alma Road Social Club - 1.0km
          • Windsor Castle - 1.2km
          • Grenadier Club - 1.4km
          • Old Windsor Working Mens Club - 2.8km

          Sport related

          • Windsor Racecourse - 1.6km

          Museums

          • Windsor Guildhall - 100 m
          • Plan Conservation Ltd - 2.5km

          Theaters

          • Theatre Royal - 100 m

          Medical care and Hospitals

          • Pure Spa - 400 m

          Local Attractions

          • Legoland Windsor Resort - 3.7km
            Winkfield Road, Windsor
          • Savill Garden - 5.1km
            Wick Lane, Windsor
          • The Sounding Arch - 7.9km
            River Road, Maidenhead
          • Dorney Court - 4.6km
            Court Lane, Windsor
          • Royal Holloway - 6.9km
            Egham Hill, Egham

          Near the hotelNear the hotel

          • St. George's Chapel - 90 m
            Castle Hill, Windsor
          • Frogmore House - 510 m
            Home Park Private, Windsor
          • Alexandra Gardens - 500 m
            WindsorEngland
          • Windsor Great Park - 690 m
            Duke's Ln, Windsor

          Restaurants Nearby

          • The Crooked House of Windsor - 10 m

            Address: 51 High Street
            Phone: +44 (0) 1753 857 534

            Cuisine: British

          • Hungry Eye - 60 m

            Address: 1 Church Lane
            Phone: 01753 830099

            77% likes this, based on 279 reviews
            Cuisine: Nepali
            Price Range: GBP 15 - GBP 30

          • Caleys Lounge - 20 m

            Address: Macdonald Windsor Hotel
            Phone: 0844 879 9101

            72% likes this, based on 51 reviews

          • Latino Taverna - 50 m

            Address: 3 Church Lane
            Phone: 01753-857 711

            71% likes this, based on 246 reviews
            Cuisine: Continental
            Price Range: GBP 25 - GBP 43

          • The Carpenters Arms - 30 m

            Address: 4 Market Street
            Phone: 01753 863739

            70% likes this, based on 93 reviews
            Cuisine: British
            Price Range: GBP 4 - GBP 14

          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  12 pm
          • Number of rooms:
            109

          Hotel Awards

          UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge

          Hotels nearby
          Cities nearby

          Mercure Windsor Castle Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Mercure Windsor Castle Hotel

          Average guest rating

          7.8out of 10
          Excellent
          Based on 241 reviews

          Rating by category:

          Location
          10.0
          Value
          7.0

          Individual guest reviews

          • Family with children
            8.8

            Liked the Central location, the beds were extremely comfortable and the staff were polite.

            We stayed in room 524 and the heating did not work so we were given an electric heater! For the money we paid for 2 nights stay this was not good enough and we should have been given some discount off our final bill-which we weren't.

          • Older travelers
            9.2

            Our visit was to attend the Royal Tattoo and the hotel is centrally located for that

            Some minor hiccups first morning at breakfast when various parts of the hot buffet were empty.My husband was quite dismayed at the price charged for a large malt at £14.

          • Group of friends
            10.0

            Our stay exceeded all expectations, the staff were courteous and helpful at all times and the restaurant meal was excellent

          • Couple
            7.4

            Great location, friendly staff overall would recommend

            TV not working for most of the day, not be all and end all but missed it to catch up with the news, sport etc

          • Older travelers
            7.8

            Close proximity to the Castle. Comfortable room, friendly staff.

            Had afternoon tea. no cake just little puddings. The scones were obviously heated in a microwave (despite having pre-booked the tea at a specific time) and were completely rock hard.

          • Couple
            6.2

            We stayed in a 'classic double' room - it was a little small but very comfortable and had everything we needed (hairdryer, tv, tea and coffee making facilities, bottled water etc). Nice decor. Comfy bed with nice sheets. Good shower... Fantastic location!!

            I think £115 room only was a little steep (despite the fact the rack rate was £140 for two people at the w/e)...

          • Single
            9.2

            Staff were very attentive and had good use of the english language.

          • Older travelers
            10.0

            friendly and well trained staff- beautiful room 204- excelent evening meal-best hotel breakfast that I can remember- stunning location

            Bar prices were a bit steep, other than that no adverse comment

          • Group of friends
            9.6

            The staff were courteous and efficient. We were placed in the annexe but the room was large and comfortable. We ate in the restaurant and the food and service were first class.

          • Older travelers
            5.0

            We left our room for about an hour to get a coffee in a local shop! On returning there were 8 people, who were unknown to us, in our room. There was no introduction or reason given they just left. We reported this to reception but received no appology from management or explanation. Our business is a security company and this fly's in the face of our ethos. But the hotel does print a disclaimer against loss of personal effects which I must warn them will fail in any claim if they did not take reasonable care to secure rooms. Also the hotel is over valued. Cleanliness is cosmetic, what you normally use is clean but the accumilated dust is not welcome. I have never paid £15 for a breakfast meal in my life and do not intend to start now. Because of the lack of enthusiasm and reaction by staff I have informed my directors and senior management that subsistance allowances will not be paid if the source is from any of this hotels group as I consider it not the best way of spending money.

          • Older travelers
            8.8

            The hotel was ideal for us, convienient with complimentary parking which proved very helpful as we did not arrive until late evening. We would certainly use the hotel again.

          • Older travelers
            6.6

            Plesentness of staff, good facilities, great location

            Beds uncomfortable

          • Couple
            9.2

            Free car parking, although it was very busy. Free internet. Fridge in the room. Room was reasonably spacious and had a bath. Very close to castle and town centre.

            No breakfast was included. Had to give our keys to the car park attendant because it was so busy.

          • Older travelers
            9.6

            Being put into the annexe we did see anything of the main hotel and the services it offers. The parking attendent was very polite and helpful.

          • Couple
            9.6

            Central location to Windsor Castle, shopping and complimentary parking for guests

          How to reach hotel

          hotel Mercure Windsor Castle Hotel Windsor location
          Show big map »

          Hotel Address:

          18 High Street, Windsor, United Kingdom, SL4 1LJ

          Get directions
          City Center
          • Windsor
            300 m
          Airports
          Underground stations
          • Terminal 5
            8.3km
          • Terminals 1,2,3
            10.8km
          • Bus stop
            100 m
          Restaurants
          • The Crooked House of Windsor (cuisine: British)
            10 m
          • Latino Taverna (cuisine: Continental)
            50 m
          Parks
          • Alexandra Gardens
            500 m
          • Windsor Great Park
            690 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  12 pm
          • Number of rooms:
            109

          Hotel Awards

          UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge